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Issue link: https://mms.epubxp.com/i/850702
74 MMS August 2017 mmsonline.com FEATURE program compared to 36 percent for other shops. In some cases, a general shop training curriculum is adequate, but sometimes customization is necessary for shops having specialized machin- ing and manufacturing processes. This type of training also leads to standardize processes, eliminating any person-to-person variation from the way the tasks are supposed to be performed. Key Per formance Indicator—In terms of workforce development, Top Shops do a better job of preparing its future leaders, given that 52 percent of them have a supervisor development program compared to 40 percent of other shops. Top Practice—Top Shops are more likely to of fer paid medical benefits than other shops (83 percent versus 68 percent). That said, the percentage of shops outside the benchmarking group that of fer these benefits has increased recently, largely due to government-mandated health care laws. Trend—The percentage of Top Shops offering educational reimbursements continues to trend higher. In the 2016 survey, 61 percent of the Top Shops offered these reimbursements. For this year's survey, that percentage is 78 percent. Design for manufacturability (DFM) is a value-adding capability offered by many leading shops to reduce machining cost and time through suggested modifi- cations to customers' original part designs. Forty-five percent of Top Shops offer DFM engineering services. Top Shops are more likely to offer formal, in-house training programs than other shops. The story at short.mmsonline. com/lw describes a former Honor's Program winner's efforts developing its intranet- based program.