Modern Machine Shop

AUG 2018

Modern Machine Shop is focused on all aspects of metalworking technology - Providing the new product technologies; process solutions; supplier listings; business management; networking; and event information that companies need to be competitive.

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Page 48 of 316

THE VIEW FROM MY SHOP MMS AUGUST 2018 46 A Metalworking Leader's Perspective ABOUT THE CONTRIBUTOR Aneesa Muthana is co-owner and president of Pioneer Service, a Certified Women- Owned Small Business specializing in Swiss screw machine products, CNC turned parts, and centerless grinding services in Addison, Illinois. Email amuthana@pioneerserviceinc. com or visit . and often prevent those crises from happening in the first place. Leaders excel at the soft skills as much, if not more, than the technical ones. A discussion of "soft skills" would fill many volumes, but I believe "show respect, get respect" binds most of them together. Our company's core values establish diversity as a strength, and strong leaders live by these same values every day. They give everyone a voice—women or men, veterans or millennials— and they refuse to play favorites. I would rather promote someone with average technical skills and exceptional people skills than vice-versa. Smart, motivated people can still be toxic. If I find someone with remarkable abilities in communication, expectation management and empathy, then I am more than willing to provide guidance in the technology. Leaders "show" more than they "tell." Telling others what to do is a tiny part of the job, and leaders set the example by living it every day, especially when it is inconvenient or exhausting. Teams respond to leaders willing to get their hands dirty in the shop instead of just watching the clock. Teams also notice when leaders treat the company's checkbook like their own, challenging suppliers to provide better pricing, faster delivery and more efficient tooling. In the end, it is about the customer, and the leader sets the pace through actions, not words. As leaders, it falls to us to prove to our team that we hold their best interests at heart. This sometimes means accountability and a willing- ness to have uncomfortable conversations. Some employees are a dream, some are challenging and many fall somewhere in between. Whether it is about proper training, raises or reprimands, such leaders see these conversations as vital compo- nents of a winning effort. Anything else is a disser- vice to them, our customers and our industry. Drilling and Counterboring Roughing & Finishing Up to 1.5xD Slotting Up to 45° Ramping Optional with Safe-Lock TM HAIMER Basic Mill Drilling and milling in one - The only thing basic is the price. Balancing Technology Shrinking Technology Tooling Technology Measuring and Presetting Technology Sept 10 - 15, 2018 Come visit us in Chicago! West Hall Booth #431546

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