Modern Machine Shop

NOV 2017

Modern Machine Shop is focused on all aspects of metalworking technology - Providing the new product technologies; process solutions; supplier listings; business management; networking; and event information that companies need to be competitive.

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SEE US AT IMTS, BOOTH E-5215 42 MMS November 2017 mmsonline.com COMPETING IDEAS Columnist Lastly, are you measuring your standard lead times against competitors' and customer require- ments, and evaluating whether you are improving? 4. What is the quality of your products? Once again, metrics are needed to tell the story. Is your quality management system ef fective? Do defective products "escape" to your custom- e r s? D o e s yo u r i nte r n a l i ns p e c ti o n p ro c e s s capture many nonconformances? Af firmative answers to these last two questions are symp- toms of a poor quality management system that requires immediate attention. Are corrective actions taken seriously, or are they just paper-shuffling exercises? Does cor- rective action lead to preventive action that is both effective and timely? Is everyone confident that whatever information they pass along to their internal customers is right? 5. Are your employees happy? It can be said that a happy employee is a more motivated employee, and today's manufacturing companies need motivated employees if they are to excel. Is employee turnover abnormally high (more than 15 percent)? What are the main reasons employ- ees leave the company (or don't you know)? Do you offer opportunities for promotion? Do you offer employees opportunities to learn and apply new skills? As a company, do you really value training and education for your employees? If so, how have you demonstrated this in the past? As basic as some of these questions may seem, they are worth exploring in order for you to gain an understanding of just how effectively your company is running. There are really no best answers to any of these questions, but it is important to ask them nonetheless, because the more you know, the better equipped you are to meet customer expectations. Mitutoyo America Corporation | 1-888-mitutoyo | www.mitutoyo.com C M M • V I S I O N • F O R M A N D F I N I S H • P R E C I S I O N T O O L S A N D I N S T R U M E N T S • D A T A M A N A G E M E N T • 4X faster spindle travel. • Faster measurement with 2mm travel per revolution instead of the standard 0.5mm. • Patented ratchet thimble mechanism helps repeatability. • Function lock helps prevent error. • Certificate of inspection provided. QuantuMike Micrometer www.mitutoyo.com/qm4x QUANTUMIKE VIDEO • IP-67 rated sealed housing is immune to coolants, dirt, grit and chips found in manufacturing environments. • .0005"/0.01mm resolution with ±.001" accuracy. • Certificate of inspection provided. ABSOLUTE Coolant-Proof Caliper

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